Last year, Apple agreed to make $95 million to settle a class-action lawsuit over its AppleCare replacement policy. The lawsuit was about customers’ issues with Apple providing them with refurbished replacement accessories rather than new ones through AppleCare. As per the customers, this was a violation of AppleCare’s terms and conditions.
According to AppleCare’s terms, in cases of replacements, customers will receive devices that are “new or equivalent to new in performance and reliability.”
While Apple accepted no wrongdoing, it agreed to pay $95 million to settle the lawsuit. Here, $63 million to $68 million will be paid to the customers while the remaining amount will go to the lawyers.
The settlement got approval in April. And now when the long-running lawsuit has finally come to an end, Apple is ready to roll out the payments soon. Anyone who brought AppleCare/ AppleCare+ for their iPads and iPhones after July 20, 2012, and received a refurbished device in replacements will be eligible for the payments.
According to Apple, all eligible individuals will automatically receive their payments. There is no need for them to submit a claim form. In fact, some of the individuals have already started to receive emails about their payments. One such email was shared by a MacRumors reader. The email says:
“According to our records, you are eligible to receive a payment of $28.90 in the settlement for the matter entitled Maldonado, et al. v. Apple Inc., et al., Case No. 3:16-CV-04067-WHO.
As Settlement Administrator for the matter, we’re sending you this courtesy email to inform you that by August 30, 2022, you will receive a payment notification email that contains a link to claim your payment electronically. Once you receive that email, you will have until November 28, 2022, to claim your payment.”