AI and automation will change the nature of work. CEOs must pay attention to this AI-driven and data-driven revolution, or “intelligence revolution,” as they are commonly known. CEOs of tomorrow and today must address these issues: How to use AI, deal with people effectively, avoid ethical risks, make sure you have the right technology, and many more.
1. Emotional Intelligence
Emotional intelligence is the ability to positively understand and use your emotions to relieve stress and communicate effectively with others, empathize, overcome challenges, and defuse conflicts. Leaders should act in this manner if they desire workplaces that value human potential for the future.
2. Cultural Sensitivity
Cultural sensitivity refers to understanding another person’s beliefs and values. It is usually attributed to a person’s ethnicity or racial background. A person must also be willing to change their behavior to accommodate another person’s cultural beliefs.
First, individuals must be able to recognize and appreciate other cultures. They must then be open to accepting the traditions and beliefs of others. Cultural sensitivity refers to recognizing many cultures and ways of life.
Confidence is an essential quality for leaders. However, those who succeed can balance humility and confidence. They will see themselves as something other than the key to success, but rather as facilitators and collaborators. The vision of such true leaders is to uplift and encourage new leaders.
Organizations will be more collaborative and transparent if they have flatter structures and project-based teams. In addition, leaders must be more transparent and accountable. They should also be transparent about the business goals they have in mind.
Leaders in the intelligence revolution must have a broad understanding of the impact AI will have on the business and its stakeholders. What can AI do for the company? Will AI create new commercial opportunities or change the company? They must make this decision while considering all stakeholders.
Leaders must be able and willing to face the unexpected, make mistakes quickly, and change their minds when necessary. Unfortunately, AI’s potential is still in its infancy.
Data-driven decision-making is the future. But intuition and instinct won’t go out of style. Leaders must be able to “read” and sense what is being said, even as workplaces change rapidly.
Given the rapid pace of change and the constant need to adapt, future leaders must remain laser-focused on their strategic goals. This is the most important lesson. The intelligence revolution will require human leadership skills. Your greatest asset is your people.
Each new technology has its ethical and misuse issues and concerns regarding change management. Leaders of the intelligence revolution need to be able to build trust with colleagues, clients, and other stakeholders. Being genuine is essential. This is particularly important in times of uncertainty, change, or failure.
AI is an excellent example of how technology evolves at a rapid pace. Leaders need to be able to accept and embrace new technologies. They should see change as an opportunity for growth and innovation, not as a burden.